Shipping Policy
The Expected Value LLC

1) Shipping area and cost

Direct-store checkout is currently limited to United States shipping addresses. The displayed direct-store price includes standard US shipping and applicable taxes.

2) Handling estimate

We normally hand paid, in-stock orders to the carrier within 2 business days, excluding weekends and federal holidays. This is an estimate, not a guaranteed shipment or delivery date.

If we cannot meet that handling estimate, we will contact you with a revised estimate and, when the order has not shipped, the option to cancel for a full refund.

3) Shipping address

We ship only to the address shown on the PayPal transaction or order record. Review that address before payment. We do not redirect a shipped package or manually substitute a different address by email or support message.

4) Tracking and delivery estimates

Tracking is recorded with the order when the shipment is marked shipped. Contact contact@theexpectedvalue.com with your order number if you need the tracking details.

Any carrier delivery date is an estimate controlled by the carrier. Weather, service interruptions, peak volume, address issues, and other events outside our control can cause delays.

5) Delayed or missing packages

If tracking has no new carrier scan for 7 calendar days, please contact us with your order number. If tracking says delivered but you cannot locate the package, first check the delivery area, household members, neighbors, and any carrier notice, then contact us promptly—preferably within 7 calendar days—so evidence is still available.

We will review the tracking record and, when appropriate, open or support a carrier inquiry. A replacement, refund, or other resolution depends on the carrier record, the investigation, the circumstances, and applicable law.

6) Damage, errors, and returns

For damaged, incorrect, incomplete, or materially misdescribed orders, preserve the product and packaging and follow the reporting and photo steps in our Refund Policy. Buyer-remorse returns are not available after shipment, including for unopened products.

7) Questions and applicable rights

Email contact@theexpectedvalue.com with your order number and question. Nothing in this policy limits any non-waivable right or remedy available under applicable law.